Loyalty & Rewards

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The Basics
Use Cases
Map external data that tracks loyalty points, rewards, and referrals to the Zaius schema.
This documentation refers to beta functionality and may be subject to frequent changes.
Events
To learn more about events, and how to send them to Zaius, refer to the following:
Events
Event Type: loyalty
Event Action
Fields
points_added
previous_loyalty_points_balance
current_loyalty_points_balance
loyalty_change_in_points
points_removed
previous_loyalty_points_balance
current_loyalty_points_balance
loyalty_change_in_points
referral_completed
loyalty_referral_code_id
loyalty_referred_customer_email
referral_link_shared
loyalty_referral_code_id
loyalty_referred_customer_email
tier_earned
previous_loyalty_tier_id
current_loyalty_tier_id
tier_lost
previous_loyalty_tier_id
current_loyalty_tier_id
yotpo_coupon_awarded
yotpo_redemption_id
yotpo_redemption_option_id
yotpo_perk_id
yotpo_coupon_redeemed
yotpo_redemption_id
yotpo_redemption_option_id
yotpo_perk_id
yotpo_coupon_reminder
yotpo_redemption_option_id
yotpo_points_needed
Schema
To learn more about creating Objects, Fields and Relationships and then updating newly created schema, refer to the following:
Broken link
Objects
Object Name
Description
Loyalty Tiers (loyalty_tiers)
Stores data about available Loyalty Tiers that customers can attain via loyal actions.
Loyalty Referral Codes (loyalty_referral_codes)
Stores all available referral codes, metrics on sharing, 
Fields
Events (events)
Field Name
Type
Description
previous_loyalty_tier_id
string
The ID of the tier that the customer was previously associated with.
current_loyalty_tier_id
string
The ID of the tier that the customer is now associated with.
previous_loyalty_points_balance
number
The loyalty points balance of the customer before this event.
current_loyalty_points_balance
number
The loyalty points balance of the customer after this event.
loyalty_change_in_points
number
The total change in loyalty points due to this event.
loyalty_referral_code_id
string
The unique referral code that this event applies to.
loyalty_referred_customer_email
string
The email of the customer that was referred.
Customers (customers)
To learn more about Customers in Zaius, refer to the following:
Customers
Field Name
Type
Description
loyalty_points_balance
number
The number of loyalty points that the customer currently has.
loyalty_referral_code_id
string
The unique Referral Code ID assigned to the customer.
loyalty_tier_id
string
The ID of the Loyalty Tier that the customer is associated with.
loyalty_profile_created_at
ts
The date & time that the customer record was created in the connected loyalty app.
loyalty_profile_updated_at
ts
The date & time that the customer record was last updated in the connected loyalty app.
loyalty_is_enrolled_member
boolean
If true, the customer is currently enrolled in your loyalty program.
Loyalty Tiers (loyalty_tiers)
Field Name
Type
Description
loyalty_tier_id
string
The unique identifier for a Loyalty Tier.
name
string
The name of the Loyalty Tier.
rank
number
The numeric rank of this Loyalty tier relative to other Loyalty Tiers.
required_dollar_spend
number
The amount of dollars required to be spent by a customer to reach this Loyalty Tier.
description
string
A description of this Loyalty Tier.
required_points
number
The number of points required to reach this Loyalty Tier.
required_purchases
number
The number of purchases required to reach this Loyalty Tier.
Loyalty Referral Codes (loyalty_referral_codes)
Field Name
Type
Description
loyalty_referral_code_id
string
The unique referral code assigned to a customer.
total_shares
number
The number of times that this referral code has been shared.
order_conversions_count
number
The number of orders that have resulted from this referral code.
order_conversions_amount
number
The dollar amount of the number of orders that have resulted from this referral code.
expiration_ts
ts
The date & time that the referral code expires, if it does.
is_expired
boolean
Determines whether or not the referral code is expired.
total_clicks
number
The total number of clicks of the shared referral code URL.
referral_url
string
The unique referral code URL.
Relationships
Name
Parent
Child
loyalty_referral_code
events.loyalty_referral_code_id
loyalty_referral_codes.loyalty_referral_code_id
previous_loyalty_tier
events.previous_loyalty_tier_id
loyalty_tiers.loyalty_tier_id
current_loyalty_tier
events.current_loyalty_tier_id
loyalty_tiers.loyalty_tier_id
loyalty_referral_code
customers.loyalty_referral_code_id
loyalty_referral_codes.loyalty_referral_code_id
loyalty_tier
customers.loyalty_tier_id
loyalty_tiers.loyalty_tier_id
Products
Last modified 2yr ago
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