CSV
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Values that are blank,
""
or null
will DELETE the field value.For example, if you upload a file with a
gender
column and customer record without that column filled will erase what is presently on the customer record.- Values must be
UTF-8
encoded - Values must be comma delimited
- Records must end with a newline (
\n
) - Any value may be optionally quoted via double quote (
"
) characters - Any field containing a double quote must be quoted. The escape character for an embedded quote is a second quote character. (For example:
"Customers think this product is ""Amazing!"""
) - Each record must contain exactly the same number of fields as the header does
- No carriage return (
\r
) or newline (\n
) may exist within a record - Date / Time fields must be formatted as follows:
Date Format | Examples |
Unix Timestamp / Epoch | 1435708800 |
2019-04-11T18:43:29+00:00 2019-04-11T18:43:29Z 2019-04-11 | |
%Y-%m-%d %H:%M:%S%:z | 2014-09-01 13:34:08+00:00 |
%Y-%m-%d %H:%M:%S | 2014-09-01 13:34:08 |
'%m/%d/%y %H:%M | 09/01/14 13:34 |
%m/%d/%y %H:%M:%S | 09/01/14 13:34:08 |
%m/%d/%Y %H:%M:%S | 09/01/2014 13:34:08 |
%m/%d/%Y %H:%M | 09/01/2014 13:34 |
If time and time zone are not provided the time is assumed be 12am UTC.
Any record that contains an invalid field will be ignored. If more than 1% of the data is invalid, the entire file will be rejected. The Activity Log will show the status of the uploads, any errors generated, and a success entry if the data is loaded successfully.
Object | File Name Prefix |
Products | zaius_products |
Customers | zaius_customers |
Orders | zaius_orders |
Events | zaius_events |
Lists | zaius_list |

- 1.
- 2.Select Upload CSV -> Browse
- 3.Select the file that follows the file name and format conventions outlined below
The files below are only basic examples.
Refer to the Zaius schema section to learn about all available default fields and creating custom fields & objects.
zaius_customers_example.csv
85B
Text
zaius_products_example.csv
404B
Text
zaius_orders_example.csv
774B
Text
- Shared Fields
- action
- value should be one of
purchase | refund | return | cancel
- order_id (REQUIRED)
- ts (REQUIRED)
- identifier (REQUIRED - any identifier is accepted)
- Order Summary Fields
- total
- discount
- subtotal
- tax
- shipping
- coupon_code
- first_name
- last_name
- bill_address
- ship_address
Order Line Item fields (and the associated events) cannot be updated in the future, only summary fields (for refunds, returns, cancellations).
- Order Line Item Fields (one row per line item)
- item_product_id
- item_sku
- item_price
- item_quantity
- item_discount
- item_subtotal
Prefix all custom event fields with
item_
to indicate the field exists on the Event object, otherwise it will be assumed you attempting to update the Orders object.zaius_events_example.csv
179B
Text
Uploading a List file without an "action" column assumes a subscription for each email
zaius_list_yourlistidhere.csv
59B
Text
Upload to Multiple Lists
zaius_list_example.csv
89B
Text
Replace
customobject
with the name of the custom objectzaius_customobject_example.csv
94B
Text
All custom object updates must include the primary key (or keys in the case of composite keys) in the file (e.g.
id
)Last modified 8mo ago